Privacy Policy

Last updated: 30 July 2026

At Sajh Dhaj Kai (“we”, “our”, “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Sajh Dhaj Kai is the data controller responsible for your personal information collected through this website.

Business Name: Sajh Dhaj Kai

Website: https://sajhdhajkai.com

Email: orders@sajhdhajkai.com

Business Address: [Insert Business Address]

2. Information We Collect

Depending on how you use our website, we may collect:

Information you provide directly

  • Full name

  • Billing and delivery addresses

  • Email address

  • Telephone number

  • Order details

  • Account login information (if applicable)

  • Communications you send to us

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed

  • Time spent on our website

  • Referring website

  • Cookies and similar technologies

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders

  • Deliver products and services

  • Process payments

  • Respond to enquiries and customer support requests

  • Send order confirmations and delivery updates

  • Improve our website and customer experience

  • Detect fraud and maintain website security

  • Meet our legal and regulatory obligations

  • Send marketing communications where you have consented or where permitted by law

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on one or more of the following legal bases:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent (where required)

5. Sharing Your Information

We may share your information with trusted third parties who help us operate our business, including:

  • Payment service providers

  • Delivery and courier companies

  • Website hosting providers

  • IT and technical support providers

  • Marketing platforms (where applicable)

  • Professional advisers and legal authorities where required by law

We do not sell your personal information.

6. Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store your full payment card details on our servers.

7. Marketing Communications

If you subscribe to our mailing list or choose to receive marketing, we may send updates about products, promotions, and offers.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at:

orders@sajhdhajkai.com

8. Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our website.

Cookies may be used to:

  • Remember your preferences

  • Keep your shopping basket active

  • Analyse website traffic

  • Improve website functionality

You can manage cookies through your browser settings.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil your orders

  • Provide customer support

  • Comply with tax, accounting, and legal obligations

  • Resolve disputes

  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymised.

10. Data Security

We use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, disclosure, or alteration.

While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to certain processing activities

  • Request transfer of your data

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact:

orders@sajhdhajkai.com

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

13. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

14. International Data Transfers

Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be published on this page together with the revised “Last updated” date.

16. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us:

Sajh Dhaj Kai

Email: orders@sajhdhajkai.com

Website: https://sajhdhajkai.com

Business Address: [Insert Business Address]

17. Complaints

If you believe we have not handled your personal information appropriately, you have the right to make a complaint to the UK’s Information Commissioner’s Office (ICO). We encourage you to contact us first so we can try to resolve your concerns promptly.